PRIVACY POLICY

At UNDRSTND, we value your privacy and are committed to protecting your personal data. This policy describes how we collect, use, and protect the information you provide when you use our website or interact with us.

Collection and use of information

We collect the personal data you provide to us when making a purchase.
The data we may collect includes your name, shipping address, email address, payment information, and any other information necessary to complete your order or improve your customer experience.

We use this information to manage and ship your orders, provide customer service, personalize your website experience, and keep you informed about news, launches, and promotions, provided you have given us your consent.

Legal basis for data processing

The processing of your data is based on the consent you give us when using our services and accepting this policy. We also process your data when necessary to execute a contract (for example, when making a purchase) or to comply with legal obligations.

Data retention

Your data will be retained only for the time necessary to fulfill the aforementioned purposes, or for the periods required by law. If you wish us to delete your personal information from our systems, you can contact us at the email address below.

Assignment and access to third parties

We never sell, rent, or share your information for commercial purposes.
However, some of your data may be shared with trusted service providers who assist us with technical, logistical, and customer service needs (such as payment platforms or courier companies), always under confidentiality and data protection agreements.

Your rights as a user

As the owner of your data, you have the right to:
Access the information we have about you.
Request rectification or deletion of your data.
Limit or oppose the processing of your data.
Request portability of your data

To exercise any of these rights, simply write to us at our contact email address.

Cookies and similar technologies

We use cookies to improve your browsing experience, analyze site usage, and display content tailored to your interests. You can disable cookies through your browser settings, but this may affect some website functionality.

Contact

If you have any questions, requests, or concerns about our Privacy Policy or the use of your personal data, you can contact us at info@undrstnd.com

Thank you for trusting UNDRSTND.